X44my Terms & Conditions — A Complete Guide for Malaysian Members

1Acceptance of Terms of Service

Welcome to x44my, an online entertainment and betting platform operating in Malaysia. This Terms & Conditions document constitutes a legally binding agreement between you ("Member" or "User") and x44my ("Platform", "We", "Us").

By accessing the x44my website, registering an account, making a deposit, or using any of the games or services provided, you confirm that you have read, understood, and agree to be fully bound by all terms and conditions contained in this document, along with our Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these terms, please discontinue use of the platform x44my immediately and contact our support team for any further enquiries.

2Member Eligibility

To register and use the x44my, you must meet all of the following eligibility requirements at all times:

• At least 18 years old — this is a mandatory age requirement strictly enforced by x44my.
• A natural individual — not a corporation, partnership, company, or any other business entity.
• Acting on your own behalf and not as an agent or representative of any third party.
• Not be on the exclusion list of any relevant self-exclusion programme.
• Have full legal capacity to enter into a binding agreement.

x44my reserves the right to request age or identity verification documents at any time. Accounts will be suspended until verification is complete. If a user is found to be underage, the account will be closed immediately and all funds will be handled in accordance with established procedures.

3Registration & Account Management

Each individual is only permitted to hold one (1) account x44my active at any one time. Registering multiple accounts — whether using the same or different information — is a serious violation of these terms.

When registering, you must provide true, accurate, and current information. This includes a valid and active Malaysian phone number. You are responsible for keeping your account information up to date should any changes occur.

You are solely responsible for keeping your account password and login credentials confidential. x44my your account. You must:

• Not disclosing your password to any other party, including family members
• Ensure you log out after every session when using a shared device
• Notify x44my immediately if you suspect any unauthorised access to your account
• Do not use the "remember password" feature on public or shared devices

4Deposits & Payment Methods

x44my supports a variety of local Malaysian payment methods to make depositing convenient for members. All deposits must be made using payment methods officially listed by the platform.

All deposits must originate from legitimate funds that belong to you. x44my does not accept deposits from third parties. Deposits received through unapproved methods or from unverifiable sources may be frozen pending investigation.

Any deposit made with the intent to exploit bonuses, commit fraud or launder money will result in immediate account closure and referral to the relevant authorities.

5Fund Withdrawal

Withdrawal of winnings at x44my processed in accordance with the following policy:

• The minimum withdrawal amount is RM 50 per transaction
• Withdrawals must be made to an e-wallet or bank account registered under the same name as the x44my
• Processing times: Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay within 30 minutes to 1 hour; DuitNow and FPX within 1 to 2 hours
• Withdrawals are processed 24 hours a day, 7 days a week without interruption
• No daily withdrawal limit for standard member accounts (different limits may apply for VIP accounts)

x44my reserves the right to request additional identity verification before processing withdrawals that exceed a specified amount or under suspicious circumstances. This is a security measure to protect your account from unauthorised access.

6Bonus & Promotions Terms

All bonuses and promotions offered by x44my is subject to the specific terms stated alongside each offer. The general terms that apply to all bonuses are as follows:

1. Bonuses may only be claimed once per promotion, per account, per phone number, per IP address, and per device, unless otherwise stated.
2. Wagering requirements must be met before any withdrawal from the bonus balance is permitted.
3. Wagering requirements are calculated based on the total bonus amount received, multiplied by the rollover multiplier specified in the relevant promotion's terms.
4. x44my reserves the right to cancel or modify any promotion at any time without prior notice in the event of misuse.
5. Bonuses obtained through dishonest means, including opening multiple accounts or using third-party gift cards, will be voided.
6. Bonuses may not be transferred between accounts or treated as cash unless the conversion requirements have been fully met.

Bonus value is credited as bonus funds separate from your cash balance. Wagering progress can be monitored in real time through your account panel x44my your account at any time.

7Game Rules

All games on the platform x44my — including live casino (baccarat, blackjack, roulette), slots, poker, Sports Betting, virtual sports and table games — each has specific rules that can be reviewed in the help section of the respective game.

General rules that apply to all games at x44my:

• The outcome of all games using an RNG (Random Number Generator) system is final and cannot be altered once confirmed.
• In the event of a technical failure during an active game, x44my reserves the right to void the round in question and return the original stake to the player.
• Bets placed cannot be cancelled once a game has started.
• For Sports Betting, results as determined by the relevant sporting authority are final unless otherwise stated in the betting terms.
• Jackpot payouts and large prize winnings may be subject to additional verification before funds are credited.

If you believe a technical error has occurred during your game, please contact our support team x44my within 24 hours of the incident, including the relevant game details and session number.

8Prohibited Conduct

The following are strictly prohibited on the platform x44my and will result in immediate disciplinary action:

• Duplicate Accounts: Opening or operating more than one account to circumvent limits or manipulate bonuses.
• Bot Usage: Using automated software, scripts, or bots to play, place bets, or interact with the platform.
• Collusion: Colluding with other players to manipulate game outcomes, particularly in Poker or player-versus-player games.
• Technical Exploit: Exploiting bugs, system errors, or technical vulnerabilities within the platform for unfair advantage.
• Identity Fraud: Providing false information during registration or the identity verification process.
• Money Laundering: Using the platform x44my for the purpose of money laundering or financing illegal activities.
• Bonus Transfer: Transferring, selling or attempting to withdraw a bonus before fulfilling the specified wagering requirements.

x44my uses an advanced monitoring system that operates 24/7 to detect suspicious activity. Any confirmed violation will result in immediate account closure, forfeiture of all balances (including winnings), and referral to the relevant authorities where necessary.

9Account Closure & Suspension

x44my reserves the right to suspend or close a member's account for the following reasons:

• Suspected or confirmed breach of any term set out in this document
• Identity verification requests left unresolved within the stipulated timeframe
• Suspicious activity or patterns inconsistent with normal usage behaviour
• The user is enrolled in a self-exclusion or responsible gaming protection programme
• Account closure requests submitted by the member themselves

Members may also close their own account at any time by contacting the support team x44my. Before the closure is processed, all eligible cash balances (after deducting any bonus funds that have not met wagering requirements) will be processed for withdrawal within 3 business days.

Accounts closed due to violations are not eligible for reinstatement or registration of a new account using the same or related information.

10Privacy & Data Protection

Your personal data protection is our priority x44my. Our platform uses industry-standard 256-bit SSL encryption to protect all communications and transactions.

The information you provide to x44my — including phone numbers, deposit and withdrawal records, and game history — is used solely for the following purposes:

• Member account management and verification
• Processing financial transactions (deposits and withdrawals)
• Platform user experience improvements
• Service-related communications (important notifications, security alerts)
• Compliance with applicable laws and regulatory requirements

x44my does not sell, rent, or share members' personal data with third parties for advertising or marketing purposes without your consent. For full details, please read Privacy Policy our complete.

11Limitation of Liability

x44my provides an entertainment and betting platform on an "as is" basis and makes no written or implied warranties regarding the continued reliability, accuracy or availability of the platform at all times.

To the extent permitted by applicable law, x44my is not liable for:

• Financial losses arising from voluntary use of the platform
• Service disruptions caused by technical factors beyond our control (internet infrastructure failures, power outages, etc.)
• Unauthorised access to your account resulting from your failure to keep your password confidential
• Fair and valid game outcomes disputed by members

Maximum liability x44my to any member under any circumstances shall not exceed the total cash deposit held in that member's account at the time the claim is made.

12Responsible Gaming

x44my is committed to a healthy and responsible gaming culture. We believe entertainment should be enjoyable, not a burden. To that end, we provide a range of self-control tools to help members manage their platform usage wisely:

• Deposit Limit: Set your daily, weekly or monthly deposit limit — effective immediately
• Loss Limit: Set a maximum loss limit for your chosen time period
• Temporary Break: Suspend your account for 24 hours, 7 days, or 30 days
• Self-Exclusion: Enrol in a long-term self-exclusion programme (6 months to lifetime)
• Play Time Reminder: Notifications when you have been playing beyond your set time limit

If you or someone you know needs help with gambling habits, please visit Responsible Gaming page us for additional resources and support.

13Terms Amendment

x44my reserves the right to update, modify, or replace any part of these Terms & Conditions at any time at our sole discretion. Changes will take effect immediately upon publication on this website.

For significant and material changes, x44my will endeavour to provide active members with at least 14 days' advance notice through:

• In-platform notifications when you log in to your account
• Update the "Last Updated" date at the top of this document
• Announcements in the platform's news or notices section

Continued use of the platform x44my after changes are published will be considered acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and withdraw your remaining funds in accordance with the account closure procedure.

14Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of x44my, our team is ready to assist through the following channels:

• Live Chat: Stay on platform x44my — available 24/7 in Bahasa Melayu
• Email: support@x44my.best — typical response time is within 4 to 12 hours

For enquiries regarding your account, transactions, or technical issues, please have your account number and relevant details ready when contacting support to help us resolve your request faster. Our support team x44my Malay-speaking support is available to assist you at any time.

For enquiries related to responsible gaming or self-exclusion programmes, please refer to Responsible Gaming page our team for more detailed information and procedures.